Merciless Sword · Mar 19, 2006, 05:52 PM // 17:52

Hey guys, once again, i have a problem. So, i bought GW the first week it was released and made my account on my primary e-mail address. Then after buying the pre-order of guild wars: Factions, for the items and other bonuses, I loaded it up and completly looked over the "Manage Access Keys" in the options. So, now i have an account on my primary e-mail address and an account on one of my other e-mail address. So i thought, ill just change the e-mail address of Factions to my Primary. But this only gave me an error message telling me that "That E-mail is already in use. Please enter a Unique E-Mail address."

So, my question to the community, is how do i put them together, to get the most of of the pre-order items and such.

Any help is very much appreciated!

Auntie I · Mar 19, 2006, 06:15 PM // 18:15

I'm afraid you're out of luck. There is no way to merge accounts. Fortunately you only lost your pre-order key and not the key for the game. Just remember when you get your Factions key to add it to your account.

Mandy Memory · Mar 19, 2006, 08:16 PM // 20:16

Email support, they had this problem back when prophecies was released so I am sure they know how to deal with it.

Loviatar · Mar 19, 2006, 08:54 PM // 20:54

Quote:

Originally Posted by Mandy Memory

Email support, they had this problem back when prophecies was released so I am sure they know how to deal with it.

i think they sait that once an account has been created it cannot be changed.

i know Gaile said to think before choosing which way you go because there would be no change possible.

i would think that applies to the Factions preorder as well

Pevil Lihatuh · Mar 19, 2006, 10:20 PM // 22:20

yup unfortunately i'm also pretty sure that i've read numerous times they will not/can not merge accounts, even if you make a new one accidentally.

Mar 19, 2006, 05:52 PM // 17:52	#1
Merciless Sword Ascalonian Squire Join Date: Jun 2005 Location: USA Profession: W/Mo	Changeing 2 Accounts into only 1 Hey guys, once again, i have a problem. So, i bought GW the first week it was released and made my account on my primary e-mail address. Then after buying the pre-order of guild wars: Factions, for the items and other bonuses, I loaded it up and completly looked over the "Manage Access Keys" in the options. So, now i have an account on my primary e-mail address and an account on one of my other e-mail address. So i thought, ill just change the e-mail address of Factions to my Primary. But this only gave me an error message telling me that "That E-mail is already in use. Please enter a Unique E-Mail address." So, my question to the community, is how do i put them together, to get the most of of the pre-order items and such. Any help is very much appreciated!

Mar 19, 2006, 06:15 PM // 18:15	#2
Auntie I Wilds Pathfinder Join Date: Apr 2005 Guild: Veritas Invictus Profession: E/Me	I'm afraid you're out of luck. There is no way to merge accounts. Fortunately you only lost your pre-order key and not the key for the game. Just remember when you get your Factions key to add it to your account.

Mar 19, 2006, 08:16 PM // 20:16	#3
Mandy Memory Desert Nomad Join Date: Mar 2005 Location: USA Guild: Xen of Sigils [XoO] Profession: W/	Email support, they had this problem back when prophecies was released so I am sure they know how to deal with it.

Mar 19, 2006, 10:20 PM // 22:20	#5
Pevil Lihatuh Jungle Guide Join Date: Apr 2005 Location: Yorkshire, UK Profession: R/Me	yup unfortunately i'm also pretty sure that i've read numerous times they will not/can not merge accounts, even if you make a new one accidentally.